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eBackUp Automated     List of Categories

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  1. What's the difference between the to Email address fields when creating automated backups?

  2. The Remote Directory path cannot be found/Permission denied

  3. I have a lot of empty folders in my compressed zip file back up.

  4. How do I restore my files from my backups?

  5. Are all my images backed up?

  6. Is my MySQL database backed up?

  7. How do I schedule back ups bi-monthly or hourly?

  8. Is there a zip file size limit?

  9. Can I back up my entire web server?

  10. What are the "Root Folder" and "Back Up Folder" settings?






  1. What's the difference between the to Email address fields when creating automated backups?

    One is for optionally receiving the Compressed Zip file back up, the other is for receiving a report on the results without large attachments. When dealing with large processes, backing up large websites, multiple simultaneous backups and a 3 way computer connection (your machine, the local server and remote server) there's a greater chance of something going wrong. The Back up report will let you know exactly what happened and if any errors occurred, exactly where thy occurred and suggest corrective measures. Sending your self a report is advised. It will put you at ease about the integrity of your data back ups.

    The "Email it to me" email address is the address Zip file attachments are dispatched to. There will be one message, with one file attachment containing the Website Backup, for each Automated record in the system. If you have 2 records set to execute at 2 AM daily, then you'll receive 2 messages (each with 1 Zip file) to this address if requested.

    The "Email results to" email address is the address reports will be sent to. It is a plain text email detailing the processes that just took place. One message is dispatched regardless of the number of back up processes scheduled for the time slot.

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  2. The Remote Directory path cannot be found/Permission denied

    When storing backups on a remote server you need to ensure correct read/write permissions are set on the remote server and that the upper level directory exists. eBackUp Automated will attempt to create all directories on the remote server but is not always successful because of server permissions. Lets say you're wanting to store the zip in the following location on the remote server :

    /home/username/public_html/backups

    Be sure that both the "public_html" and the "backups" directories have read/write permissions (CHMOD 666 or greater on Unix/Linux type servers). If eBackUp continues to return an error, try specifying "/public_html/backups" as the Remote Directory rather than the full path. You need to remember eBackUp is FTPing into the server, it does not reside on the remote server, so would see only directories you see when you FTP into the server.

    If eBackUp still cannot store the file, try using "/public_html/backups/new" to see if eBackUp will create the "new" directory. As the directory creator and owner it may then be able to store the file.

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  3. I have a lot of empty folders in my compressed zip file back up.

    This is because eBackUp will re-create the exact directory structure from the very top level folder of the path you specify to ensure no files stored in the Zip file are overwritten. If you're backing up the following directory for example :

    /home/username/public_html

    The "home" and "username" directories will be empty because they're above your web space. The "public_html" and any other sub-directories will contain your files.

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  4. How do I restore my files from my backups?

    Using your FTP client or server provided file transfer software. Simply transfer the files to their original locations.

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  5. Are all my images backed up?

    Yes, all image media, binary files, text files, anything and everything located within the directories you're backing up will be backed up.

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  6. Is my MySQL database backed up?

    If you have root access to your server and can set permissions on the MySQL binary file folder located well above your web space, yes you can back up your MySQL databases. These will be backed up as binary text files. Otherwise, unless you're using a program such as MySQL Mate to convert your data to plain text files and store them within your web space, you cannot back up your MySQL databases.

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  7. How do I schedule back ups bi-monthly or hourly?

    Create additional Scheduled back ups. To back up your website bi-monthly for example, set one back up to run on the 1st and another to run on the 15th of each month. The number of scheduled back ups you can make is unlimited.

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  8. Is there a zip file size limit?

    No. The creation, storage and delivery of Zip files is only limited by your server's resources. You'll need to test your server's limits by trial and error.

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  9. Can I back up my entire web server?

    eBackUp is capable of doing so, you just need to set read/write permissions above your web space. For security reasons, you cannot edit or copy directories and files above your web space on a shared hosting platform. However if you have root access, you could CHMOD the upper directories to 666 or greater to give yourself permission to read and copy data.

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  10. What are the "Root Folder" and "Back Up Folder" settings?

    These are paths to folders on your server that point to your web space, or to the folders you want to back up. eBackUp will auto-determine the path to your webspace. If the Set Up file completed successfully, the default values should be correct. You can change them so that the Directory Listing on the "Back Up" page starts from the path you set in the "Root Folder" setting.

    The "Back Up Folder" is where zip files are stored once created. They can be temporarily or permanently stored on your server depending on your preference.

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